Never Use Alone

Never Use Alone is a free, confidential, 24/7 overdose prevention hotline for people who may be using drugs alone. A volunteer operator asks for your location and stays on the phone to check that you remain responsive. If you become unresponsive, the operator can contact emergency medical services. The service is peer-led and nonjudgmental, with no requirement to stop using drugs or enter treatment.

Never Use Alone is a free, confidential, 24/7 overdose prevention hotline for people who may be using drugs alone. Call 800-484-3731 or 877-696-1996. A volunteer operator takes your exact location and the number you are calling from, then stays on the phone while you use. If you stop responding for more than about 30 seconds, the operator alerts emergency medical services to your location. The line is peer-led, nonjudgmental, and staffed by people with lived experience — no requirement to stop using drugs or enter treatment. Calls are confidential, and your information is not shared except with EMS if they must be alerted. Never Use Alone serves people anywhere in the United States, including Wake County. Important: Never Use Alone is a phone-based overdose prevention line, not emergency medical care. It cannot give you naloxone or guarantee an emergency response. If someone is unresponsive, not breathing normally, or you think they are overdosing, call 911 right away. Give naloxone if you have it and follow the 911 dispatcher's instructions.

Anyone who may be using drugs alone, anywhere in the United States. Peer-led and nonjudgmental; no requirement to stop using or enter treatment.

Free

Serves: Nationwide, including Wake County, NC.

Languages: English

Verified against the official Never Use Alone website (neverusealone.com) on 2026-10-21. Free, confidential, 24/7 overdose response line; phones 800-484-3731 and 877-696-1996 confirmed. Operators alert EMS if the caller stops responding for about 30 seconds. Peer-led harm reduction program. Spanish-language operators not confirmed.

10/21/2026